Google Maps adds agentic features for food orders, hotel bookings

Google announced on Thursday that Ask Maps, the AI feature inside Google Maps, is gaining a slew of new agentic capabilities, including the ability to order food, book hotels, and find event tickets. Google is also bringing Personal Intelligence to Ask Maps, letting it personalize responses using information from a user’s Gmail and Google Calendar. The launch reflects Google’s ambition to turn Maps from a navigation tool into an assistant capable of helping users complete real-world tasks.

With the new food-ordering capability, users can ask Ask Maps a question like where to find a specific dish nearby, and the tool will surface matching restaurants; after picking one, users can order through supported platforms such as Square, Toast, or Uber Eats, with Ask Maps adding items to a cart before checkout happens on the partner platform. For hotels, users can describe what they want — location, price, amenities — and Ask Maps will compare prices, check availability, and return a list of options to book through the partner’s site. Users can also ask about nearby comedy shows or live music to get options along with ticket-purchase links. These new agentic features are rolling out to users in the U.S.

With Personal Intelligence, which is off by default, Ask Maps can pull from a user’s emails and calendar to answer questions about upcoming flights, dinner reservations, or hotels — for example, what time a flight lands. Ask Maps will also now remember prior conversations, so users can pick up trip planning where they left off rather than starting over. Google is separately launching a live transit widget in Ask Maps for real-time delay and condition updates. Personal Intelligence and the transit widget are rolling out to all markets where Ask Maps is available, a wider rollout than the new agentic features.

Why it matters

Google is racing to turn Maps into an assistant that closes the loop from discovery to actual transaction, putting it in more direct competition with dedicated booking and food-delivery apps as agentic AI tools spread across everyday tasks.