Infosys partners with Anthropic to build enterprise AI agents

Indian IT services company Infosys announced on Tuesday that it has partnered with Anthropic to develop enterprise-grade AI agents. Under the partnership, Infosys plans to integrate Anthropic’s Claude models into Topaz, which is the Infosys AI platform. The companies claim these “agentic” systems—defined as systems capable of autonomous action—will be able to autonomously handle complex enterprise workflows. The partnership was announced at India’s AI Impact Summit, an event held in New Delhi.

The deal comes amid fears that AI tools will disrupt India’s $280 billion IT services industry, raising questions about the future of labor-intensive outsourcing business models. To navigate this shift, IT services firms are pivoting toward AI-driven services. For example, rival HCLTech previously partnered with OpenAI to help enterprises deploy AI tools, while Tata Consultancy Services has also expanded its AI offerings.

As part of the announcement, Infosys detailed how AI is contributing to its business. A comparison of the AI-related revenues of the rival firms highlights this scale:

• Infosys: AI-related services generated ₹25 billion (around $275 million) in the December quarter, representing 5.5% of its total revenue of ₹454.8 billion (about $5 billion).
• Tata Consultancy Services: AI services generate about $1.8 billion annually, which represents about 6% of its total revenue.

Meanwhile, Anthropic is expanding its presence in India, which has become the company’s second-largest market. The AI lab recently opened its first India office in Bengaluru, noting that India now accounts for about 6% of global Claude usage, second only to the U.S. Much of this activity is concentrated in programming. Infosys plans to use Claude Code—an Anthropic developer tool for coding—to write, test, and debug code internally, building expertise that will be applied to client work.

For Anthropic, the partnership provides a pathway into heavily regulated enterprise sectors where deploying AI systems at scale requires industry expertise. Dario Amodei, Anthropic co-founder and CEO, highlighted the challenge of enterprise deployment, stating, “There’s a big gap between an AI model that works in a demo and one that works in a regulated industry.” He noted that Infosys’s experience in sectors helps bridge that gap.

Why it matters

This partnership highlights how IT services firms are pivoting to agentic AI to defend their business models against automation. At the same time, AI labs like Anthropic are seeking the industry expertise required to deploy models in regulated sectors.